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Vera House Coronavirus Response

Vera House Coronavirus Response

We hope that you and your families are staying safe and taking care of yourselves during these uncertain times. 

Our primary focus is on providing client services, which we do 24 hours a day, seven days a week, and we are going to do our best to continue to do that. As things are unfolding and changing rapidly, we are doing our best to respond in the moment and to plan for future necessities. Please see below and learn how we are responding to COVID-19 at Vera House.

  • Our 24-hour support and information line is open and available. Please call (315) 468-3260 if you need us, anytime day or night.
  • Our shelter program will remain open. Call us anytime at (315) 468-3260.
  • We will provide most of our advocacy and clinical services remotely through phone or video options.  
  • Our in-person groups have been discontinued indefinitely.
  • Our volunteer program is not accepting new volunteers at this time, and all volunteer training has been suspended.
  • As we encourage social distancing to slow the progress of Coronavirus, all Vera House staff who are not providing services at shelter have been encouraged to work remotely.
  • We will have a very limited staff presence at our administrative offices, 723 James Street, Syracuse, for continuity of service and emergencies.

We do not have a definitive time frame as to when our services will be back to usual. If you have any questions, please don’t hesitate to reach out to us at or call (315) 425-0818. Our staff directory can be found here

We appreciate your understanding and your partnership in helping us to create a world free of violence and abuse. You can show your support by signing our pledge as your personal statement to never support, commit, or remain silent about domestic or sexual violence or elder abuse.

Be well,
Your friends at Vera House




A Message to Andrew Cuomo

“The Friends of Andrew Cuomo” spent over $300,000 to launch an ad campaign designed to paint former New York Governor Andrew Cuomo as a victim of political attacks because of the sexual harassment claims against him. We cannot allow this gaslighting to continue while the ad revictimizes victims of not only Cuomo’s sexual harassment but ANYONE who has ever experienced abuse. The tactics used by Cuomo and his supporters further represent the barriers that survivors face every day that prevent them from coming forward and getting support. 


We at Vera House have asked Andrew Cuomo to take accountability for the harm he has caused on multiple occasions. Instead of admitting to his wrongdoings, he continues to use power and control to suppress and invalidate the truths of the survivors.  Today we released a video, produced by Solon Quinn Studios and supported by Survivors’ Network, that sends a powerful message to survivors, "I believe you."  


We are asking you to help us amplify the video so that survivors throughout New York and the rest of the world know that we believe and stand with them. 


Here’s how to get involved:  

1. Share our post on Facebook, Linkedin, and Twitter  

2. Engage with our content on Instagram and TikTok   

3. Share survivor support resources from your organization  

4. Tag @verahouseinc  


For any questions or to request an interview with a member of Survivors' Network, please contact us at: