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Vera House is committed to ensuring our programs and services are welcoming to everyone. If you need assistance to ensure our services meet your needs, please call us at 315-425-0818 or click HERE to send an e-mail.

Programs & Services


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Vera House Programs

24-Hour Crisis & Support Lines

315-484-7263 (TTY for Deaf community - during business hours)

Advocacy Program

Short-term supportive and educational counseling, support groups and advocacy with legal, medical and social systems for victims of domestic violence, sexual assault and other crimes. Click HERE to learn more.

Alternatives & STEPS Programs

Domestic violence education and accountability program designed to challenge the beliefs and attitudes of individuals who have been abusive to their partners and/or ex-partners.  Click HERE to learn more about Alternatives or to register for an orientation session. For more information about STEPS, click HERE.

Community/Youth Prevention & Education Program

School-based, community and professional education programs offered on a variety of topics, including sexual abuse prevention, domestic violence awareness, healthy relationships, dating violence and elder abuse. Click HERE to learn more about the Youth Education Program. Click HERE to schedule a community or professional education program.

Emergency Shelter Services

Comprehensive emergency sheltering services to women and men in crisis and their children. Available 24 hours a day, 7 days a week at two confidential locations. Call our 24-hour Crisis & Support Line at 315-468-3260 for more information.

Evergreen Network 

The Evergreen Network addresses elder abuse, neglect and financial exploitation.  To learn more about these topics and what the Evergreen Network does to improve services to older adults in our community, click HERE.

LGBTQ Outreach

Services for lesbian, gay, bisexual, transgender, queer/questioning survivors of violence. Click HERE to learn more.

Men's Outreach/12 Men Model

Offers pre-violence, preventive dialogue and awareness-raising in a variety of community forums. We offer men educational opportunities with our Men's Outreach Coordinator so they can help spread the message that there is "No Excuse for Abuse". Want to help?  Click HERE to learn more.

New Directions: Rape Crisis & Sexual Assault Services

Includes 24-hour crisis response, individual, family & group counseling/therapy, medical advocacy, information and referral for victims of sexual assault. Click HERE to learn more.

Pet Foster Care Program

Volunteers take companion animals into their homes temporarily to enable individuals in abusive relationships to seek shelter knowing their pets will be cared for. Click HERE to learn more.  Click HERE to contact the Foster Pet Program Coordinator.

Project EMERGE

An inclusive system, in partnership with ARISE, to provide comprehensive services to people with disabilities and Deaf people who are survivors of domestic and sexual violence. This Project, funded by the Office on Violence Against Women, strives to ensure access, equality, empowerment and safety through the efforts of knowledgeable providers. Click HERE to contact our Project Emerge Coordinator. Click HERE to visit our partner's website.

Syracuse Area Domestic & Sexual Violence Coalition

Brings together community members and representatives from a spectrum of organizations and professional groups to develop and coordinate a community-wide response to domestic violence and sexual assault while building a culture of equality and non-violence. Click HERE to learn more.

Sexual Assault Nurse Examiner (SANE) Program

A specially trained team of nurses provides timely and compassionate care with 24-hour response for victims of sexual abuse.

► ► The SANE Program is recruiting RN's with a minimum of one year of acute care experience in a hospital setting who are interested in a per diem position providing on-call coverage during  daytime and overnight hours during the week.  For more information, please contact Deputy Director Colleen O'Brien.

Volunteer Program

Volunteers are recruited and trained for many service opportunities, including crisis calls, shelter programs, family court assistance, sexual assault advocacy, foster pet care, non-direct service and special events. Click HERE to learn more.

Youth Counseling Services

Specialized individual, family and group counseling services to meet the unique needs of youth affected by sexual abuse and/or domestic violence.

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